- Overall satisfaction with UPakWeShip presentation and prices.
- Trust and confidence in UPakWeShip staff.
- Overall efficiency of UPakWeShip.
- Timeliness and responsiveness to your questions.
- Door to door, how did we do?
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No hidden fees, good communication, and our stuff arrived within the time frame. Thank you!
I recently moved to Scotland from New York and used U pack We Ship to move my belongings. The service was great and the staff were super helpful all the way though the process. I'd use these guys again and would be happy to recommend them.
I highly recommend upakweship. Why? Because they take what is a complex process, demystify it for you, and help you every step of the way. Their excellent people gave me all that advice I needed, even over mundane matters. The process was simplified and efficient from start to finish. Well done!
Unbelievably easy and good value. Every part of the process was good; the admin and the physical movement of the items. Overall they made shipping our stuff a doddle.
Alicia Hawk is wonderful! She is professional, stays in touch and is infinitely patience with us older persons. If you need to ship anything overseas (God help you), contact Alicia, and she will make it happen.
I researched a few international shipping companies and Upakweship had the most competitive prices and options. As a graduate student moving to the UK, I didn’t have much stuff to ship anyway and the Ucrate 50 was the perfect size. The process and paperwork was easily explained to me by staff and they answered whatever questions I had by email promptly. They made this part of my moving stressfree. Best part is the service is door to door! I would recommend this company to anyone that is moving overseas.
I had one small crate and Alicia Hawk took care of all my questions, which were endless, and the company delivered in a timely and easy manner without any hitch at all. Door to door at a very reasonable price - great service everyone, thank you very much.
We had a perfect moving experience with Upakweship! After clarifying all our questions, pre-booking with Melissa Cox (who was fantastic), Alicia Hawk (who was fantastic) helped us with the paperwork, arranging the shipment etc. She kept us informed throughout the process and (I think most important for us), she always replied promptly to all our emails! Fantastic service from the whole Team! Also the people who delivered and collected the box (both in the US and Germany), were most polite, friendly and very competent, as were the customer representatives from their companies!
We could not have had a better move! The shipment was collected promptly, and arrived in perfect condition and even earlier than we expected!
After our move to the US was the worst possible experience with a different company, we were very surprised to find such a good competitor for such a low price!
Also thank you for the fantastic tool to prepare the customs forms - I think, this was the reason, why the shipment was not even delayed at the border!
The team at UPakWeShip were very helpful from start to finish during the process of me shipping my belongings from Los Angeles to the UK. Natalie in the United States helped me every step of the way with paperwork, while Louise and Fran were excellent at keeping me up to date at the progress of my shipment and the date of arrival. All the goods arrived safe and sound with no damage. The only thing I was not aware of was that the courier company who delivered in the UK would not take the pallet and box away with them, so I had to find a means of disposing of that which would have been good to know in advance. I would still definitely recommend the service to friends.
Alicia Hawk contacted us within hours of us reserving the crate. She was amazing at answering all of our questions (and trust me we had lots!), and also making sure that our shipment was customs ready. Once it was on its way to the UK, Louise Ormond and her team in the UK made sure that there were no hiccups getting it to our doorstep. All our things arrived safe and sound in about 6 weeks from door to door. I can't say enough good things about them!! Thanks UPakWeShip!!