Our quality control program is designed to ensure your satisfaction. Please let us know how we're doing, based on the questions below rate the services you received on a scale of 1-5 (1=Poor, 5=Excellent).
Please rate the following services on a scale of 1-5 (1=Poor, 5=Excellent):
- Overall satisfaction with UPakWeShip presentation and prices.
- Trust and confidence in UPakWeShip staff.
- Overall efficiency of UPakWeShip.
- Timeliness and responsiveness to your questions.
- Door to door, how did we do?
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My experience with UPakWeShip was great! There was a little issue at first, but it went through great....I will use their service again.
My wife and I used UPakWeShip's U-Crate 100 option to ship our household items (including electronics, framed art and my wife's precious china) from Foxborough, Massachusetts in the US to Asarum, Sweden and we were very pleased by how smoothly it all went. Our journey started with Alicia Hawk stateside, and then we were handed off to Elda Martinez who took over once our crate reached Europe (via the port of Rotterdam) and was equally gracious and responsive. We felt fully supported every step of the way, and now 9 weeks later, our crate was delivered to our driveway here in Sweden, exactly as it was when it was picked up. We've now fully unpacked everything, and I can assure you that my wife was very relieved to find that every single piece of her precious china made the journey intact. Anyway, just wanted to share that, as we had a great experience which we can highly recommend, and if we ever need to move internationally again (hopefully not too soon), we'll be sure to use their service again!
I used the company to ship a large pallet from North America to Europe. Fee quoted was a fair price. It was a good experience, clear communication, my shipment arrived with zero damage. It was delayed by a few weeks but considering the shipping delays encountered by the world in 2021/2022, it was understandable and out of their control and the shipping coordinators responded promptly to my queries. Would I use them again? Absolutely. The pick up and delivery drivers were courteous, punctual and were as helpful as the coordinators who managed the shipment.
We were nervous about shipping our personal belonging across the Atlantic. At the end UPakWeShip made it so easy for us. The only company out there that explains and tables everything upfront before filling out contact forms etc. We ordered a U-Crate 100 and everything went really well. The info prepared by them and prompt replies by Alicia were super helpful and always accurate. Can only recommend and would use their services again.
Everything went perfect! Was scarred at first but they help me all the way through it......would use again.
My experience with UPakWeShip has been great so far! Our agent, Alicia H., was extremely helpful - our move was international, so we had a lot of questions, and she answered them all quickly and made sure we had all the info we needed to get to the next step. Our pallets were delivered on time and the pick up process was easy and fast; they gave us an 8-hour window for our items to be picked up and arrived exactly halfway through it. We are still waiting on our things to be delivered at our destination, so I will update this review when we receive them, but the process so far - from determining what we needed, getting it, packing everything into the pallets, and getting updates about where our things are - has been great so far. Many thanks to Alicia for all of her help and knowledge!
We moved a 20’ container from Puerto Rico to the UK door to door service. Chris Corder managed the move like a pro! I was confident from the start that he could pull it off during Covid and the beginnings of the global supply chain crisis. Although delayed by several weeks, the move was a success. Chris and his team impressed me with their professionalism and excellent direct communication with the partner here in the UK. I highly recommend UPakWeShip. Thanks for the excellent service.
I moved from the US to the UK and had a wonderful experience, even in the midst of COVID. Alicia (US) and Kate (UK) were incredibly helpful, and walked through each step of the process with me. The shipment took a bit longer than I had hoped (due to COVID, no fault of theirs) but the fact that everything was done with door-to-door service made it so much less stressful. I will definitely be recommending UPakWeShip to any friends doing international moves!
The steps of the process were explained well. I was kept informed. I recommend upakweship to anyone.
We used UPakWeShip moving from USA to Bulgaria. Our belongings were packed in a 20' container, which arrived safe and at the promissed time.
We had two agents during the whole procecess and both worked great! Eric helped a lot with processing and shipping from Minnesota and then Kate took care of our container.
Whole process was managed very professionally by the team with great communication throughout. We had an excellent service UPakWeShip and will highly recommend this company to our friends and relatives.