Our quality control program is designed to ensure your satisfaction. Please let us know how we're doing, based on the questions below rate the services you received on a scale of 1-5 (1=Poor, 5=Excellent).
Please rate the following services on a scale of 1-5 (1=Poor, 5=Excellent):
- Overall satisfaction with UPakWeShip presentation and prices.
- Trust and confidence in UPakWeShip staff.
- Overall efficiency of UPakWeShip.
- Timeliness and responsiveness to your questions.
- Door to door, how did we do?
Submit your review
Great and responsive service from quote to delivery. Very smooth and no unexpected costs. Would strongly recommend for global shipping
I called upakweship with at least 10 questions regarding a move from the
USA to England. I spoke to Erika and she was a delight from the time I said hello until I asked her the final question. She was knowledgeable, caring, understanding and polite. I found out every-
thing I wanted to ask and she answered all with ease . Thank you Again, Erica. I will be in touch as soon as I have a definite date.
We used the ucrate 100 service to transport electronics, toys and houseware from Florida to the Uk. Despite the shipping challenges everything arrived in the condition it left us 9 weeks later. Great support from Alicia in the US and Kate in the uk. Good value and excellent service.
Moving is very stressful especially when one moves overseas.
Upakweship is a top-notch company that helped me with my international move from A to Z.
The employees are courteous and professional during the entire process.
Tremendous service. Kept up-to-date all the way. Thank you!
Great service all the way. Pick up in the US and delivery in the UK was very smooth, our shipment was in great condition. Communication was top-tier with Kate in the UK side, she was always very responsive.
We had been doing extensive research into shipping companies for our serious move from Canada to France. Over twenty inquiries and literally dozen of quotes, and oh the calls!
It was the prompt, polite and in depth answers and patience from Kris that persuaded us to choose UpakWeShip. I can honestly say that we slept better feeling that Kris truly was watching out for us.
Its a crazy world out there especially these days with travel and shipping, and though it is just material stuff in the container, its our little world and we are relieved and comfortable knowing Kris is involved and with us every step of the way! He is great and we wish him the very best!
Recently used UPakWeShip's U-Crate 100 to ship 16 boxes' worth of personal effects from North Carolina to London. Customer service from Alicia Hawk stateside and Kate Krasilnikava in the UK was excellent; they responded quickly and efficiently whenever I had a question, and Kate patiently dealt with my multiple requests to change the delivery date. Pallet kit drop-off and pallet collection and delivery were on-time, and the whole process was much smoother than I'd expected. The only hiccup was a price increase after the preliminary quote due to quickly rising fuel and container shipping costs this year, but that wasn't really in their control. Would use again.
I was kept appraised about the various stages of my transatlantic shipment as it was processed through several stages. My update requests were provided promptly. Excellent customer service.
Excellent Services! I highly recommend upakweship for your moving experience! Initially phone call contact was extremely poor, although contact via email was very efficient. I moved from USA to UK, using the U-crate 100, from pick up to delivery it took only 10 weeks door to door!
I will most definitely be using their services again if needed in the future.